Average Score (534 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

534 Ratings

4.7 Average

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  • Tammy B.09-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    The car was looked at and the issue was resolved quickly

    09-30-2024

    Thank you for your comments towards your service advisor, Richard Guerra. We look forward to helping you in the future for your vehicle service needs.

  • Dulce P.09-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The whole process was easy everyone was extremely helpful. I only wish I could’ve had a loner car for the day since I needed for work.

    09-30-2024

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.

  • Lili L.09-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    EXCELENTE ATENCION, AUNQUE EL LAVADO NO ESTUVO TAN BIEN

    09-30-2024

    Nos alegra saber que su experiencia de servicio en nuestras instalaciones fue excelente. Esperamos volver a verlo en el futuro.

  • Robert S.09-27-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Very friendly and courteous staff. Was able to change out my VWs battery under warranty. Chairs in lobby could be a little more comfortable for the customers that have to wait, understandably the service does take some time. I do appreciate the snacks and drinks available.

    09-27-2024

    Thank you for your comments towards your service advisor, Marcus Esparza. We look forward to helping you in the future for your vehicle service needs.