Click on one of the people below to find out more information.


Steve Hoy

Steven McLellan Hoy, 56, died peacefully at his home in El Paso, Texas, on Saturday, November 12, 2016. Born and raised in El Paso, he attended St. Clements School, El Paso High School, Southern Methodist University, where he received a Bachelor of Science, and Baylor University where he completed a Masters in Geology. Mr. Hoy was also a graduate of the National Automotive Dealers Association (NADA) Delaer Academy.

Steve lived for adventure and loved the outdoors, hiking, heli-skiing, mountain biking, golfing, tennis; howver, most of all he loved spending time with his family and friends. Steve was just as passionate about work as he was about having fun. A scholar and mentor of the automotive industry, he was Chief Operating Officer of Hoy Family Auto and was both a leader and a role model for his staff with whom he often became very close. Steve also loved El Paso and its community. He was active in YPO, El Paso Community Foundation, served as TADA Director 2014-2016, Kern Place Association, and St. Patrick's ACTS.

Preceeded in death by his father, Bob Hoy, Jr., and his brother Rob Hoy III. Steve is survived by his wife Annette Hoy and his four children: Drew Hoy and his wife Kate; Meg Hoy, Beth Hoy and Allie Hoy. Mr. Hoy is also survived by his mother Rose Ann Hoy, his grandson, Hudson Steven Hoy, and his canine companions Rocky, Honey, Pasha, and Levi Hoy.

In 2016 Steve agreed to be interviewed by El Paso Inc. attempting to educate and raise awareness for Multiple System Atrophy (MSA). Steve dealt with his illness as he did with most things in life - displaying an unwavering positivity and treating it as an opportunity to make himself and others better.

Drew Hoy
General Manager

A third generation car dealer, my grandfather started these dealerships back in the seventies and my father grew it into what it is today. I was raised in El Paso and graduated from El Paso High. I graduated from the University of Denver with my BSBA. After graduating, I entered the auto industry in Denver and now have experience in the sales, service and parts departments. While working in Denver, I also graduated from the National Automobile Dealers Association and look forward to keeping the tradition alive. 

Terry Avila
Office Manager

I entered the car dealership business since 1986 as an office assistant. The best thing that happened to me 20 years ago was to be offered a job at Hoy Family Auto, which I also consider as family and home and love being a part of it. All these years have been a great and growing opportunity. When it comes to personal time I mostly spend it with my family and volunteering at my church.

ARlene Alvarez

I started my career at Hoy Family Auto 6 years ago as a part time office assistant when I was given the opportunity to work and study. I have since then accomplished a Finance Bachelor's degree from the University of Texas at El Paso. I have grown so much since then and was very grateful to have been given the opportunity to continue grow and be part of this company who I've grown to love as family. In my free time I enjoy spending time with my family. 

Sonia Servin
Accounts Payable/Receivable

I was born and raised in El Paso and graduated from Ysleta High School.  I enjoy spending time with my family.

Julie Aguilar
Customer Service Specialist

The most important part of my job is answering every phone call in a timely and efficient manner. I also try to make sure our customer's needs are met because there is nothing more satisfying than that. 



Patricio Quiroz
VW Sales Manager

I have been with the company for four years. I started as a sales consultant and within 3 years I proudly became the assistant preowned manager. During my free time I love hitting the road on my bicycle, spending time with my friends and family.

Ramon Guadin
VW Assistant Sales Manager

My journey began as a preowned consultant for Hoy Family Auto in 2010. I then expanded to Volkswagen to express my love for the brand and share my passion with clients which I also got to do at Mercedes Benz as a consultant a few years later. I was then given the opportunity to go come back to VW, only this time as a manager!

I am happily here serving our community and proud to say I've been with VW for 10 years and feel right at home here at Hoy!

Luis Barragan
Sales Consultant

Employee Since: 2018-05-15

I'm new to the Hoy Family as an employee but no stranger to their welcoming environment. Back in 2016 when I bought a car here I was welcomed with exceptional customer service and I strive to uphold that same standard with every customer I come in contact with. If I can be any assistance to you don't hesitate to contact me.

Alberto Velazquez
Sales Consultant

I love the brand the people and what I do here at Hoy VW! I enjoy helping clients every step of the way all while making it a fun and enjoyable experience.

Roberto Alvarez
Sales Consultant

I have been with Hoy Family Auto for 5 years. Through my time, I have taken on many roles, from working parts, shipping/receiving, a porter for the sales department and now a professional sales consultant! 

Emiliano Reyes
Sales Consultan

Though I am new to the car business, here at Hoy, I feel right at home. My enjoyment of the job comes from assisting clients, meeting their wants/needs, and their smile right before driving off in their new vehicle!

Manny Orquiz
Sales Consultant

Customer service is my obsession and customer satisfaction is my ultimate goal!

Gaspar Beltran
Sales Porter

I have been with the Hoy Family for a total of 10 years. I love what I do.

Gregorio Camacho
Sales Porter

I am always happy to come work with such a great team that at the end of the day feels more like a family!



Frank Flores
Finance Manager

I have over 20 years of experience in finance and the auto industry. When I am not working, I enjoy traveling and spending time with my wife and four wonderful children. 

Martin Diaz De Leon
Finance Manager

I'm going on my 4th year with Hoy Family Auto and am very happy with the growth I've had within the company. I'm a car enthusiast and love working around cars everyday.

Agustin Candelas
Finance Director



Jose Meza
Service Manager

Jennifer Stockman
Volkswagen Service Advisor

Originally living in Atlanta, I moved to El Paso in 2008. I have been with the Hoy family for years now and was able to graduate Western Tech Automotive in 2011. 

Fernando Carillo
Warranty Clerk

I have worked for Mercedes-Benz and Volkswagen as a warranty administrator for the past 16 years. I take pride in what I do and make sure to do my best each and every day.

Albert Gonzalez
Volkswagen Technician

Chris Williams
Volkswagen Technician

I've always been into Volkswagen. I own two of them myself! I graduated from Western Tech in 2015, did my internship here at Hoy Family and have been working here ever since. I love what I do.

Fred Garcia
Lot Tech

I was born and raised in the Sun City. I have worked in the automotive business for 5 years. My favorite pastime is cooking, dancing and making memories with my family.

Alberto Guerrero

Joshua Tolentino
Volkswagen Xpress Advisor

Manuel Almaguer



Omar Martinez
Parts Manager

I have been in the automotive business for five years now, I enjoy working with Hoy Family Auto. My goal is to give our customers the best service possible and truly give them a memorable experience. In my spare time I enjoy spending quality time with my family, as well as working on trucks and playing baseball.

Jorge Castro
Parts Consultant

I have been in the automotive industry since 2003 and part of the Hoy Family since 2008. Also have some experience in the service department but parts is my strong point. Please contact me for all your Volkswagen or Mercedes needs.

Juan Hernandez
Parts Consultant

I enjoy working with the Mercedes and Volkswagen brand as a senior parts professional. When I'm not at work I dedicate my time to my family, usually doing something fun outdoors.

Robert Wells
Parts Consultant

I began my journey with the Hoy Family 26 years ago as a shipping and receiving clerk. I have experienced the various parts consultant positions and know the demands of our customers. A fun fact about me is that I was born in Panama City, Panama and love to play basketball and travel. I also enjoy spending time with my daughter.

Ron Schuler
Parts Consultant

My name is Ron. I have lived in El Paso for 11 years. Originally from California. One of the passions I have is the ocean and lets not forget Automotive. I have been in the automotive industry for over 15 years. I understand the importance of the correct part every time for the customer. Feel free to contact me for all your automotive parts needs.

Ricky Mora
Parts Consultant

I have been in the automotive industry for 3 years and I enjoy working here at Hoy Family Auto. I love the challenges and friendships that have come along through the years. I look forward to being part of this amazing parts team and delivering exceptional customer service. On my spare time I enjoy training crossfit and I am a sneaker enthusiast with over 30 pairs in my collection.


Body Shop

Gilbert Gomez
Body Shop Manager

Joe Barraza
Body Shop Assistant Manager

Roger Montes
Quality Control

Hilda Ortiz