Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

Models
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  • Eduardo C.10-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Coyne G.10-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Tina G.10-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Ruben V.10-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Last minute oil change. Friendly and speedy service.

    10-23-2024

    We value your business and appreciate your loyalty. We look forward to continuing working with you for all your vehicle service needs.

  • Juan R.10-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    My Service Adviser Mr Marcus Esparza went above and beyond to make certain my vehicle was inspected and advised me on all findings. He also checked on the vehicle warranty. His commitment and professionalism makes all the difference in the world. Keep up the good work!

    10-22-2024

    Great to hear that your expectations were met here at our facility. We look forward to seeing you in the future for your service needs.

  • Robert Z.10-21-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    Our service advisor, Jennifer, was great.

    10-22-2024

    Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.

  • Michael T.10-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    I am very impressed with the service at Hoy Volkswagon. I walked in unannounced on a late Friday morning, with several things I needed done to my car, and they were able to take care of me in a few hours. They're wonderful.

    10-21-2024

    Thank you for your comments towards your service advisor. We look forward to helping you in the future for your vehicle service needs.