Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Beatriz S.11-03-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Excellent customer service.

  • Luis R.11-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Karin M.11-02-2024

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Process was smooth and fast. I didn't feel pressured and my sales rep was very patient.

  • Luis H.11-01-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Not impressed by your service

  • Aldo B.10-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The consultant and all the staff is always kind and friendly

    11-01-2024

    Happy to hear your visit went well. Thank you for trusting us with your vehicle!

  • Erika G.10-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Nicole S.10-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Jennifer is very knowledgeable and service was quick. I'm glad to have Hoy Family as a reliable dealership.

    10-31-2024

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.

  • Velia M.10-30-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Jennifer was very helpful in the process of checking in and taking care of me when I arrived at the dealership, great customer service And overall very friendly

    10-31-2024

    We are thrilled to hear your experience with Jennifer and our dealership went great. We look forward to seeing you again in the future.

  • Daniel R.10-30-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Benita M.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Nice environment all personal are very friendly and very helpful my car service was done in minutes

    10-30-2024

    Great to hear that your expectations were met and that you enjoyed your time at our facility. We look forward to seeing you in the future for your service needs.