TYPE:ServiceMODEL:JettaYEAR:2024
My advisor listened to my concerns and was great at communicating with me the outcome, he advised me to schedule an appointment for further testing of those issues.
Average Score (497 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
11-22-2024
We are glad to be able to help you with different aspects needed for your vehicle service needs.
TYPE:ServiceMODEL:PassatYEAR:2018
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Jennifer was amazing as always. Listened to my concerns and quick to offer remedies.
11-21-2024
Great to hear your advisor, Jennifer Stockman, was informative and helpful to you, as well as our staff.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Great service. Good communication.
11-21-2024
Thank you for filing your most recent survey towards our facility. We appreciate your time and kind words.
TYPE:ServiceMODEL:TiguanYEAR:2022
Marcus did an amazing job , he has good listening skills . He listen to my concern have game me a proper solution. Went over the repair order . I’ll be back and ask for Marcus for my service !
11-21-2024
Happy to hear your advisor has been great help to you with your vehicle service needs. We look forward to seeing you again in the future.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Knowledgeable sales person, friendly service, quality product and amazing deals
TYPE:ServiceMODEL:JettaYEAR:2019
I received excellent customer service when I took In my Jetta 2019 I did not have an appointment and was I was not put on hold my car was ready within 2 hours the service was a computer software upgrade I am happy
11-19-2024
Very happy to hear your service experience at our facility went great. We look forward to seeing you again in the future.
TYPE:ServiceMODEL:TiguanYEAR:2024
Amabilidad y apoyo en los trámites.
11-19-2024
Nos alegra saber que sus expectativas se cumplieron y que disfrutó de su estadía en nuestras instalaciones. Esperamos verlo en el futuro para satisfacer sus necesidades de servicio.
TYPE:ServiceMODEL:AtlasYEAR:2023
11-19-2024
Your feedback is important and we review each and every survey to improve the experience for all of our customers.
TYPE:ServiceMODEL:PassatYEAR:2018