Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

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  • Teddy Y.11-24-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I’ve always had good service here at Hoy Fox.

    11-25-2024

    Thank you for your most recent survey submission. We appreciate your time and value your business. Happy Holidays!

  • Luis V.11-24-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Agustin B.11-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Thomas E.11-22-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    Hoy VW replaced the battery I purchased from them two years ago at no charge. Why it failed so soon shouldn't have happened, but it was nice that a replacement didn't cost me anything but an afternoon at the dealership!

    11-25-2024

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future. Happy Holidays!

  • Alberto F.11-22-2024

    TYPE:ServiceMODEL:ArteonYEAR:2019

    Dan muy buen a

    11-22-2024

    Nos alegra saber que su experiencia de servicio en nuestras instalaciones fue excelente. Esperamos volver a verlo en el futuro.

  • Luis S.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Jose H.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Jorge V.11-22-2024

    TYPE:ServiceMODEL:ArteonYEAR:2019

    Jonathan Cadillo has outstanding customer support

    11-22-2024

    Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.

  • Mayela A.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    I chose this rating as VW service department has an excellent customer service.

    11-22-2024

    We appreciate your time and are happy to hear servicing your vehicle with us went well. We hope to see you again in the future.

  • Thomas S.11-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Reliable service

    11-22-2024

    We are pleased to hear you felt our service is reliable. We work hard to exceed expectations.