TYPE:SalesMODEL:TaosYEAR:2024
Arlette my sales associate was great, she was attentive and most importantly patient with me and showing me the functions of the vehicle. I couldn't be happier with my purchase and help from Arlette. Thank you.
Average Score (497 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
You have good service
12-03-2024
Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2024
Everyone was very attentive and helpful. Very professional and friendly service from the drop off to the pick up. Amazing experience overall. My vehicle was delivered clean and with all the services completed correctly. Waited the expected time needed. Thank you
11-27-2024
Great to hear everyone at our dealership was attentive and helpful. We appreciate your business and look forward to seeing you again. Happy Holidays!
TYPE:ServiceMODEL:TiguanYEAR:2022
Horrible service and didn't keep me informed. Took over 3 weeks to get my vehicle back.
11-25-2024
Your feedback is important and we review each and every survey to improve the experience for all of our customers.
TYPE:ServiceMODEL:ID.4YEAR:2021
Jennifer goes above and beyond to make sure I’m in and out quickly.
11-25-2024
Glad to hear our staff was able to help you out in different aspects with your vehicles service needs. Happy Holidays!
TYPE:ServiceMODEL:ID.4YEAR:2023
Overall the service was very good. The customer service person was very effective and cordial. The only aspect of my visit that could have been better handled is to advise me (two months ago) that I could do the configuration of the seat myself instead of bringing the vehicle for the technician to solve it. Thanks
11-25-2024
Thank you for your comments towards your service advisor, Aaron Perez. We look forward to helping you in the future for your vehicle service needs.