Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Norberto S.12-06-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Excellent service and quality, explanation of the problem and above all they solve it

    12-06-2024

    Thank you for your comments towards your service experience at our dealership. We look forward to helping you in the future for your vehicle service needs.

  • Laiza G.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service, professional staff.

    12-05-2024

    We thrive to provide excellent customer service to our customers. We are glad to hear your experience at our facility went great!

  • Luis B.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I have always had courteous ans efficient service

    12-05-2024

    Always great to hear your time at our facility meets your expectations. We value your business and loyalty. Happy Holidays!

  • Jonnoi W.12-04-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    Customer service is exceptional and their detailed information is to the T.absolutely great service

    12-05-2024

    Great to hear your vehicle service expectations were met. We look forward to seeing you again in the future.

  • Galo C.12-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Dorian C.12-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Benjamin V.12-03-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Jaime M.12-02-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Excellent customer service.

    12-03-2024

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.

  • Carlos Ruben O.12-02-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    John and the staff at your Service Desk support are nothing less than excellent, Wednesday's visit was no different the friendly and immediate service that I get at your Dealership is always impressive. No, I am not related to these guys truly put them on my top list for Service.

    12-03-2024

    Always great to hear that our staff is extremely helpful and welcoming. We appreciate your kind words. Happy Holidays!

  • Rosa M.12-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2020