Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

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  • Zobeida C.12-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    El servicio fue rápido y amable

    12-11-2024

    Nos alegra saber que su experiencia de servicio en nuestras instalaciones fue excelente. Esperamos volver a verlo en el futuro.

  • Nathan S.12-11-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great customer service and awesome people working for you!

    12-11-2024

    So happy to hear everyone at our service department treated you well. We hope to see you again in the future. Happy Holidays!

  • Mary R.12-11-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The VW service department treated me well and were professional.

    12-11-2024

    Your time and comments are greatly appreciated. Thank you for your kind words. Happy Holidays!

  • Aissah T.12-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Carlos R.12-10-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Randy was very helpful and catered to my needs. Very grateful for an amazing experience. You have a great employee on your hands!

  • Ramiro L.12-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Dayna G.12-09-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    The assistant took over an hour to tell me my car was no longer under warranty. He could have told me earlier and I would have decided what choices I had or where else to go. I decided to have the service there because I was there and didn't want to go wait at another place.

    12-09-2024

    Your feedback is important and we review each and every survey to improve the experience for all of our customers.

  • Raul L.12-09-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Todo estuvo muy bien con el vendedor el inconveniente es k no me dieron lo justo x mi tarde in sabiendo k valía más de lo k ofrecieron

  • Anthony R.12-08-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Sandra G.12-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023