TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great service
Average Score (497 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
04-14-2025
Great to hear your visit to our dealership went great. We look forward to seeing you again in the future.
TYPE:ServiceMODEL:JettaYEAR:2020
It was good.
04-11-2025
Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.
TYPE:ServiceMODEL:AtlasYEAR:2022
What a great experience I had this time around. Usually, in previous times that I have taken my vehicle to this location, it hasn’t been as pleasant. Some issue always occurs or the process doesn’t seem as seamless but this time around, JENNIFER made all the difference! She was professional and helpful over for the phone when booking the appointment to the time I took my car in! She was so helpful with getting me a loaner for the day and took care of me and my vehicle! She made this experience wonderful! Thanks Jennifer!!! You’re awesome!!
04-11-2025
It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.
TYPE:ServiceMODEL:TiguanYEAR:2024
Explained things so that I knew what was going to be done
04-11-2025
Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2025
Excellent service. Everyone was really kind and helpful.
TYPE:SalesMODEL:TaosYEAR:2025
The salesman was honest, friendly, and super professional!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
As always, the approach to Customer Service is great!!
04-08-2025
Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
The outstanding service and attention of Alberto at HOY are the biggest reason for my rating.