The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
I was provided with friendly, quick service on the day of my appointment. The representative explained what was wrong with my vehicle and always kept me informed. The only improvement I would suggest is that it took almost a week for my vehicle to be seen and no loaner cars were available, but the appointment scheduling at least helps with planning. They did wash my car after service which was greatly appreciated!
05-07-2025
Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.
TYPE:ServiceMODEL:JettaYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Dropped off my vehicle for an oil change. Service was quick fast. Marco was great.
05-02-2025
Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.
TYPE:ServiceMODEL:TiguanYEAR:2019
Staff and service were the greatest of all time!!
05-02-2025
We value your business and appreciate your loyalty. We look forward to continuing working with you for all your vehicle service needs.
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
TYPE:ServiceMODEL:ArteonYEAR:2023
Very pleased with the service Aaron and Jose provided to me for my Arteon. Quality of the car washing department improved a lot. Thank you!
04-29-2025
It's always great to hear that our staff is extremely helpful and welcoming. We appreciate your kind words.
TYPE:SalesMODEL:TaosYEAR:2025
Randy was very knowledgeable and friendly, and the whole process wasn't as long and tedious. Martin was also great!
TYPE:ServiceMODEL:AtlasYEAR:2022
Customer rep was amazing. Kept me informed every step of the way.
04-29-2025
It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.