Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

Models
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  • Delilah A.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • James S.05-12-2025

    TYPE:ServiceMODEL:e-GolfYEAR:2019

  • Belen R.05-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Randy and Patricio were super helpful, taking care of my questions and helping to decide the purchase.

  • Will E.05-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service was excellent, fast and reasonably priced.

    05-12-2025

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.

  • Alex P.05-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Gaspar B.05-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

  • Gladis O.05-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Alicia C.05-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I’ve had my vehicle for 2 years and since then I had it serviced about 5 times for the same issues. They continue to tell me it’s good to go and it’ll be right back in the shop for the same issue. No one seems to know or want to give me a legitimate explanation on what’s happening or causing this issue.

    05-09-2025

    Your feedback is important and we review each and every survey to improve the experience for all of our customers.

  • Maria G.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Quality service, fast, trustworthy

    05-09-2025

    Great to hear that your expectations were met and that you enjoyed your time at our facility. We look forward to seeing you in the future for your service needs.

  • Grace V.05-07-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Always Happy with the service Jennifer always take care of my needs..

    05-08-2025

    Thank you for your comments towards your service advisor, Jennifer Stockman. We look forward to helping you in the future for your vehicle service needs.