Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

Models
Types of Survey
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  • Trevor Y.05-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Patricia O.05-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service was quick and easy.

    05-20-2025

    Thank you for your comments towards your service advisor, Marcus Esparza. We look forward to helping you in the future for your vehicle service needs.

  • Ruben C.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Technician did not check fluid leakeage, electronic, brakes and other mechanical issues were ignored. At time to pickup vehicle twice, vehicle was not check for the issues listed

    05-20-2025

    Your feedback is important and we review each and every survey to improve the experience for all of our customers.

  • Samuel M.05-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great service advisor and time to complete work

    05-19-2025

    It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.

  • Juan C.05-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    They took care of us from start to finish. She's was well informed.

  • Lourdes G.05-16-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Randy Rangel did such an amazing job! He was patient and professional every step of the way. I highly recommend him.

  • Melissa F.05-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The staff is always so friendly and helpful. I alwasy have a great experiance

    05-16-2025

    It's always great to hear that our staff is extremely helpful and welcoming. We appreciate your kind words.

  • Lorenzo R.05-13-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Great service, just a few questions on my deal.

    05-13-2025

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.

  • Thomas S.05-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I wouldn't take my Atlas anywhere else!!!

    05-13-2025

    Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.

  • Thomas S.05-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I wouldn't take my Atlas anywhere else!!!

    05-13-2025

    Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.