TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Very prompt, friendly, and efficient
Average Score (497 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
06-13-2025
Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.
TYPE:ServiceMODEL:TiguanYEAR:2018
Jennifer Stockman continues to shine as the best vehicle maintenance manager we ever encountered here in the continental United States. She always demonstrates professionalism, customer care, and timely service in helping me take care of our Volkswagen vehicle.
06-13-2025
We value your business and appreciate your loyalty. We look forward to continuing working with you for all your vehicle service needs.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
About a week ago, my Tiguan had the fuel pump and fuel computer replaced due to a malfunction. Despite the repair, the fuel gauge still shows there is gas when the tank is actually empty. This caused the vehicle to completely shut down. Now, I’ve been asked to make another appointment for reassessment, which means another week without my vehicle — all because the issue wasn’t properly fixed the first time. Very frustrating experience and a major inconvenience.
06-12-2025
Thank you for your comments on your most recent visit to our dealership. We value your feedback and hope we can better assist you in the future.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Always get the run around. Nobody ever knows what’s going on and my car has had more problems than any other car I’ve ever owned. And it’s a brand new car. They never fix the problems that I take it in for. Nothing ever gets fixed. Will never buy a Volkswagen again!!!
06-11-2025
Your feedback is important and we review each and every survey to improve the experience for all of our customers.
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
Jennifer Stockman is a tremendous and resourceful advocate who works diligently.
06-11-2025
Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.
TYPE:ServiceMODEL:JettaYEAR:2022
Es la primera vez que un dealership me da un servicio tan amable y detallado
06-11-2025
Nos alegra saber que cumplimos con sus expectativas y que disfrutó de su tiempo en nuestras instalaciones. Esperamos verlo pronto para atender sus necesidades de servicio.
TYPE:ServiceMODEL:ArteonYEAR:2023
Five star service
06-10-2025
It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.