Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

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  • Lori G.06-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Hoy VW takes care of my needs as they always have!

    06-20-2025

    Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.

  • Juan A.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great customer support

    06-19-2025

    It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.

  • Heber M.06-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    El día que me entregaron el vehículo, empezó q fallar y lo tuve que regresar

  • Ricky B.06-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Excellent job. Friendly staff.

    06-18-2025

    It's always great to hear that our staff is extremely helpful and welcoming. We appreciate your kind words.

  • Alejandra G.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service and fast.

    06-16-2025

    Great to hear that your expectations were met and that you enjoyed your time at our facility. We look forward to seeing you in the future for your service needs.

  • Benjamin V.06-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Julissa A.06-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    They were able to switch out the brakes and that was supposed to help with noise from the brakes. It has gotten better

    06-16-2025

    Thank you for your comments towards your service advisor, Marcus Esparza. We look forward to helping you in the future for your vehicle service needs.

  • Henry J.06-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service

    06-16-2025

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.

  • Jorge V.06-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great sales team and manager!

  • Sean S.06-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Doing everything right and can’t see what needs improvement.

    06-13-2025

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.