Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

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  • Alyssa S.07-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I love how friendly everyone is, I actually look forward to bringing my car in. I love the location and I am able to run during my service at a near by running trail.

    07-10-2025

    It's always great to hear that our staff is extremely helpful and welcoming. We appreciate your kind words.

  • Stephanie F.07-09-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    VW Hoy has timely, efficient service. The staff is always polite and helpful.

    07-10-2025

    Great to hear that your expectations were met and that you enjoyed your time at our facility. We look forward to seeing you in the future for your service needs

  • Jose C.07-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Esteban F.07-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Very professional staff, they communicated the services done and provided updates throughout the process.

    07-08-2025

    It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.

  • Selena Q.07-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • William E.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Jennifer is always helpful and cheerful

    07-07-2025

    Thank you for your comments towards your service advisor, Jennifer Stockman. We look forward to helping you in the future for your vehicle service needs.

  • Ana S.07-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Lili L.07-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    ES MUY BUENA LA ATENCION

  • Odille G.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jonnoi W.07-02-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Jennifer and her team

    07-03-2025

    Great to hear that your expectations were met and that you enjoyed your time at our facility. We look forward to seeing you in the future for your service needs.