Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

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  • Abel C.07-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    5 stars

    07-15-2025

    Thank you for your comments towards your service advisor, Marcus Esparza. We look forward to helping you in the future for your vehicle service needs.

  • Wendy N.07-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Frank B.07-14-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

  • Marcus M.07-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Good customer service. Jennifer and Marcus were very professional and kept me well informed. 0

    07-14-2025

    It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.

  • Sonia I.07-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Paul G.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Karla H.07-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service all the time

    07-11-2025

    Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.

  • Jennie G.07-10-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Alberta H.07-10-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Dianna R.07-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024