Average Score (497 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

497 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Juan T.07-23-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    The service was awesome and fast!!

    07-24-2025

    Thank you for your feedback. We are thrilled to hear your service experience went great!

  • Francisco C.07-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great service and solve the issue I had.

    07-23-2025

    We are happy to be able to assist you on your vehicle service needs. We look forward to seeing you again in the future.

  • Patricia C.07-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Anakaren G.07-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    From the moment I arrived, Randy was there to guide me, clearly explaining everything and making my first car-buying experience truly enjoyable

  • Raul B.07-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    They were great. Richie and Jennifer explained everything in detail. Outstanding service!

    07-22-2025

    It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.

  • Armando B.07-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Excellent service always provided by Jennifer. She makes sure I’m in and out with ease.

    07-21-2025

    We value your business and appreciate your loyalty. We look forward to continuing working with you for all your vehicle service needs.

  • Efrain C.07-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Melissa D.07-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service was quick and completed properly

    07-21-2025

    Thank you for your most recent survey submission. We appreciate your time and value your business. Hope to see you again in the future.

  • Michelle Z.07-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Jennifer always provides first class experience. She is prompt, knowledgeable and friendly. The amenities in the dealership/service department provide extra confort while waiting.

    07-17-2025

    Great to hear that your expectations were met and that you enjoyed your time at our facility. We look forward to seeing you in the future for your service needs.

  • Luis F.07-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Friendly and efficient service

    07-17-2025

    Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.