TYPE:ServiceMODEL:TaosYEAR:2022
Fast and friendly service
Average Score (497 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
09-30-2025
We are happy to be able to assist you on your vehicle service needs. We look forward to seeing you again in the future.
TYPE:ServiceMODEL:TiguanYEAR:2024
The attention that I was given from the time I arrived, during the service, to the end was great. Marcus was very detailed with the information and specifics about the service that was being provided to my vehicle.
09-29-2025
We value your business and appreciate your loyalty. We look forward to continuing working with you for all your vehicle service needs.
TYPE:ServiceMODEL:TiguanYEAR:2022
I was greeted with courtesy and the young man quickly took down the information.
09-26-2025
Glad to hear your service experience at our facility went great. We look forward to seeing you again in the future.
TYPE:ServiceMODEL:TiguanYEAR:2024
Great customer service. 0
09-25-2025
Thank you for your feedback. We are thrilled to hear your service experience went great!
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2025
I purchased a tire for more than $300. Hoy VW put on a used tire with wear showing and it was full mud mud as if it were in the sun. I called to get another one or at least a refund and Hoy is just stalling.
09-23-2025
We take every survey seriously and use your feedback to improve the experience for all our customers.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Really helpful staff
09-22-2025
Thank you for your feedback. We are thrilled to hear your service experience went great!
TYPE:ServiceMODEL:TiguanYEAR:2024
The service team was very helpful.
09-22-2025
It is always a pleasure to hear that our service team is doing an exceptional job with our customers. Thank you for your feedback.
TYPE:ServiceMODEL:PassatYEAR:2018
We have a VIP card and was out in 2 hours. Was impressed with the video Matthew sent with details on car rating
09-22-2025
It's always great to hear that our staff is extremely helpful and welcoming. We appreciate your kind words.
TYPE:ServiceMODEL:PassatYEAR:2022
I appreciated the mechanic riding with me so that he could hear the noise. Service communicated with me as promised. Appreciated the courtesy ride.
09-19-2025
Thank you for your comments towards your service advisor, Richard Guerra. We look forward to helping you in the future for your vehicle service needs.