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Pre-Owned hybrid and electric vehicles in El Paso TX
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This is the first time that I go to a car dealership where I didn’t feel pressured. I really appreciated and enjoyed the fact that we didn’t spend all day going back and forth on pricing. He was quick and upfront with his pricing. Luis Abrego was extremely professional and from the get go asked me what it was that I was looking for. Luis Abrego and this dealer made my car buying experience easy and simple. I highly recommend Luis .
Less than a month ago
If someone were to ask me to describe the Team at Hoy Volkswagen I would say they were:
Trustworthy, Respectful, Mature, Patient, Knowledgeable and Helpful.
These people were so nice that they even shamed me by refusing to talk smack about their competitors.
To top it off, ARMANDO RAYNAL sold me a great car at a great price!
These people know what they’re doing, period.
Less than a month ago
The dealership is totally fantastic from the beginning to the end it’s a wonderful fantastic experience here at hoy Mercades the entire staff will go out of the way for you you will never find a more wonderful fantastic experience in getting a car
Less than a month ago
I highly recommend Hoy Fox VW, we walked in on a Friday evening and selected our gently used vehicle and finished paperwork next day! It was the most pleasant vehicle purchase ever! Thanks to the used car team and our sales rep, Mario for being outstanding! You feel welcome the minute you arrive at their dealership!
Over a month ago
So happy with my recent purchase. Luis Barragan was so professional and went above and beyond with his service. I will recommend him and Hoy to all my friends and family!
Over a month ago
I'm very satisfied with the help that Isaac Flores gave me when choosing my vehicle. He is an honest and knowledgeable friendly guy.
Over a month ago
Isaac, Gus and Frank made buying our new car a quick and easy experience. Second car we’ve bought here in six months we are completely satisfied with their service.
Over a month ago
I usually don't write reviews, like most people you usually only share when the experience was bad. However, my experience with company was met with amazing customer service and knowledge. The staff was just amazing and explained everything in fine detail. I was in a pretty messed up situation with just weeks ago purchasing a SUV from a different dealer or I should say was pushed in to one they wanted to sell me NOT the one i wanted. Which i will never work with that company again, i was even re... More
Over a month ago
A superb straight forward purchasing experience at the right price. Jose Luis the Sales representative a knowledgeable guy that helps me to identify my needs on what kind of vehicle best fits for me and my budget. On the other hand, the finance guy Jonathan found the max discounts available so we can have the minimum monthly payment possible.
I strongly recommend buying from there, they have the best warranties on the market.
Jorge Correa
Over a month ago
Haven't really dealt with anything but the service end, so my review is for that. They are usually pretty good, Jennifer is very helpful and friendly. But sometimes they have issues with booking too many appts and not having loaners available, so make sure you set up a loaner car at the time you make your appt if you need one.
Over a month ago