My wife and I have had phenomenal experiences car shopping with Justin Guerrero. We’ve already purchased 4 vehicles and each time Justin had several vehicles lined up for us based on our needs and the purchase process with haggle free. I highly recommend planning your next vehicle purchase with Justin Guerrero at Hoy!

Joshua Avalos

Over a month ago

Go see Robert Alvarez! He knows his stuff and can help you with the best price possible! Purchased 2021 1/2 Altlas Cross Sport 4 Motion SEL R-LINE Premium and we love it!

Robert Chip Castaneda II

Over a month ago

Best customer service!! I recently purchased a vehicle at Hoy Volkswagen of El Paso and had the pleasure of working with Patricio and Robert. I found my dream car with them, and they made the process so simple and exciting. They made sure I got exactly what I wanted, and although I was purchasing the vehicle from hundreds of miles away, they got everything taken care of in a timely and professional manner. You guys have a life time customer! Thank you so so much!

xochilt lopez

Over a month ago

The customer service is excellent here. I brought in my dad’s Tiguan today to get the sunglass holder replaced. It was ready in less than 30 minutes. Jennifer Stockman is really professional. I really appreciate she took the time to text me there was an appointment available. I’ve purchased a few new cars here before and I’m happy the service department is as great as the sales department.

Hugo Portillo

Over a month ago

Fast and friendly! Mr. Velazquez was very helpful and the Finance process was fast and easy. I feel like we got a great vehicle for a great price!

Donna “OMGran” Granillo

Over a month ago

Excellent and professional service department. They really know how to take care of a customer!

Omar Manning

Over a month ago

I just bought a new 2021 Atlas Cross Sport at Hoy Family Volkswagen in El Paso, and I couldn’t be more satisfied, both with the car itself and with the top-notch service and support I received from the Hoy staff--both before and after the sale. I live in Roswell, NM, where we have no VW dealership, and I’m so glad I made the decision to drive down to El Paso to buy the car at Hoy. It’s about 210 miles from Roswell to El Paso, and it was well worth the drive, something I will certainly remember t... More

Tom Handler

Over a month ago

Today we Picked up our Brand New Atlas! With Alberto Velazquez our sales experience was sweet and to the point. I felt the entire time was hassle and stress free, including the trade-in of our previous car. In the end we got to the number we liked and got our new car! We love it and I will go back to Alberto in the future and highly recommend him.

Richard Pacheco

Over a month ago

Best Car Buying Experience! My husband and I had the pleasure of working with Luis A. when purchasing our VW Atlas. Luis was exceptional with communicating with us. We don’t live in El Paso and the distance was never a problem in our communication or customer service. He went above and beyond for us and we will definitely purchase again from Hoy VW. Thank you Luis

Rebecca Maese

Over a month ago

Had a great experience with Kevin and got exactly what I wanted at a great price. Highly recommend over other dealerships in town.

Chelsea Lynch

Over a month ago

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