Meet the Hoy Volkswagen El Paso Team

#1 Volkswagen Team in the Southwest Region since 1973

The wall of smiling faces you see below is your dedicated, top Volkswagen Sales, Service & Parts staff in the El Paso, Texas area. Each and every one of them would be happy to help you out with any questions or concerns, so feel free to give us a call and ask for whoever you think you might need.

Dealership
Steve Hoy

Steve Hoy

Founder

Steven McLellan Hoy, 56, died peacefully at his home in El Paso, Texas, on Saturday, November 12, 2016. Born and raised in El Paso, he attended St. Clements School, El Paso High School, Southern Methodist University, where he received a Bachelor of Science, and Baylor University where he completed a Masters in Geology. Mr. Hoy was also a graduate of the National Automotive Dealers Association (NADA) Delaer Academy. Steve lived for adventure and loved the outdoors, hiking, heli-skiing, mountain biking, golfing, tennis; howver, most of all he loved spending time with his family and friends. Steve was just as passionate about work as he was about having fun. A scholar and mentor of the automotive industry, he was Chief Operating Officer of Hoy Family Auto and was both a leader and a role model for his staff with whom he often became very close. Steve also loved El Paso and its community. He was active in YPO, El Paso Community Foundation, served as TADA Director 2014-2016, Kern Place Association, and St. Patrick's ACTS. Preceeded in death by his father, Bob Hoy, Jr., and his brother Rob Hoy III. Steve is survived by his wife Annette Hoy and his four children: Drew Hoy and his wife Kate; Meg Hoy, Beth Hoy and Allie Hoy. Mr. Hoy is also survived by his mother Rose Ann Hoy, his grandson, Hudson Steven Hoy, and his canine companions Rocky, Honey, Pasha, and Levi Hoy. In 2016 Steve agreed to be interviewed by El Paso Inc. attempting to educate and raise awareness for Multiple System Atrophy (MSA). Steve dealt with his illness as he did with most things in life - displaying an unwavering positivity and treating it as an opportunity to make himself and others better.
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Drew Hoy

Drew Hoy

General Manager

As a third generation car dealer, I have it in my blood. My grandfather started these dealerships back in the seventies and my dad grew it into what it is today. I was raised in El Paso and know the market well. I graduated from the University of Denver with my BSBA. After graduating, I entered the auto industry in Denver and now have experience in the sales, service and parts departments. While working in Denver, I also graduated from the National Automobile Dealers Association and look forward to keeping the tradition alive. 
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Melissa Ruck

Melissa Ruck

Comptroller

I began my career in the Automotive industry in the early seventies as a cashier and receptionist.  At the same time I attended UTEP and after changing my major at least 5 times accumulated over 140 hours.  I gained a passion for automobiles from my father.  I still remember watching him work on his stock cars while always describing to me what he was doing.  I have been with the Hoy Family for twenty years and still am passionate about my job.  I am lucky to have a loyal and dedicated staff!!
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Paul Sakellakos

Paul Sakellakos

General Sales Manager

In 1996, I started my career in the auto industry and found my place with the Hoy Family in 2005. In my free time I enjoy spending time with my family. I take advantage of El Paso's great hiking and biking trails.
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Terry Avila

Terry Avila

Office Manager

I entered the car dealership business since 1986 as an office assistant. The best thing that happened to me 20 years ago was to be offered a job at Hoy Family Auto, which I also consider as family and home and love being a part of it. All these years have been a great and growing opportunity. When it comes to personal time I mostly spend it with my family and volunteering at my church.
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Arlene Alvarez

Arlene Alvarez

Assistant Office Manager

I started my career at Hoy Family Auto 6 years ago as a part time office assistant when I was given the opportunity to work and study. I have since then accomplished a Finance Bachelor’s degree from the University of Texas at El Paso. I have grown so much since then and was very grateful to have been given the opportunity to continue grow and be part of this company who I’ve grown to love as family. In my free time I enjoy spending time with my family. 
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Aida Villegas

Aida Villegas

Title Clerk

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Sonia Servin

Sonia Servin

Accounts Payable/Receivable

I was born and raised in El Paso and graduated from Ysleta High School.  I enjoy spending time with my family.
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Julie Aguilar

Julie Aguilar

Operator

The most important part of my job is answering every phone call in a timely and efficient manner. I also try to make sure our customer's needs are met because there is nothing more satisfying than that. 
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Sales
Patricio Quiroz

Patricio Quiroz

VW Sales Manager
Ramon Guadian

Ramon Guadian

VW Assistant Sales Manager
Luis Abrego

Luis Abrego

Sales Consultant
Luis Barragan

Luis Barragan

Sales Consultant
Armando  Raynal

Armando Raynal

Sales Consultant
Carlos Orozco

Carlos Orozco

Sales Consultant
Alberto Velazquez

Alberto Velazquez

Sales Consultant
Gustavo Holcombe

Gustavo Holcombe

Sales Consultant
Gaspar Beltran

Gaspar Beltran

Sales Porter
Michelle Gonzalez

Michelle Gonzalez

BDC Manager
Danny Ontiveros

Danny Ontiveros

Sales Consultant
Hannah Ziller

Hannah Ziller

Internet Response Team
Finance
Frank Flores

Frank Flores

Finance Manager
Jonathan Sepheri

Jonathan Sepheri

Finance Manager
Martin Diaz De Leon

Martin Diaz De Leon

Finance Manager
Service
Willie Estrada

Willie Estrada

Parts and Service Director
Adrian Valdez

Adrian Valdez

Shop Manager
Jennifer Stockman

Jennifer Stockman

Volkswagen Service Advisor
Vicky Estorga

Vicky Estorga

Cashier
Jordan Shaddix

Jordan Shaddix

Cashier
Adam Cole

Adam Cole

Volkswagen Technician
Terri Walker

Terri Walker

Volkswagen Technician
Mercedez Salazar

Mercedez Salazar

Service Express / Appointment Coordinator
Fernando Carillo

Fernando Carillo

Warranty Clerk
David Hockenberry

David Hockenberry

Shuttle Driver
Albert Gonzalez

Albert Gonzalez

Volkswagen Technician
Chris Williams

Chris Williams

Volkswagen Technician
Fred Garcia

Fred Garcia

Lot Tech
Adrian Sandoval

Adrian Sandoval

Volkswagen Xpress Technician
Alberto Guerrero

Alberto Guerrero

Porter
Franscisco Rivera

Franscisco Rivera

Porter
Heros Loya

Heros Loya

Volkswagen Xpress Technician
Issac Moreno

Issac Moreno

Volkswagen Xpress Technician
Joshua Tolentino

Joshua Tolentino

Volkswagen Xpress Advisor
Luis Garcia

Luis Garcia

Porter
Manuel Almaguer

Manuel Almaguer

Porter
Parts
Omar Martinez

Omar Martinez

Parts Manager
Jorge Castro

Jorge Castro

Parts Consultant
Juan Hernandez

Juan Hernandez

Parts Consultant
Robert Wells

Robert Wells

Parts Consultant
Ron Schuler

Ron Schuler

Parts Consultant
Valerie Alvarado

Valerie Alvarado

Parts Consultant
Chris Hernandez

Chris Hernandez

Shipping & Receiving
Ricky Mora

Ricky Mora

Parts Driver
Body Shop
Gilbert Gomez

Gilbert Gomez

Body Shop Manager
Joe Barraza

Joe Barraza

Body Shop Assistant Manager
Sergio Vasquez

Sergio Vasquez

Body Shop Advisor
Roger Montes

Roger Montes

Quality Control
Grace Valenzuela

Grace Valenzuela

Clerk
Hilda Ortiz

Hilda Ortiz

Clerk