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How Are We Doing?

The only way for us to truly know whether or not our service is top notch is for you to tell us. You can find a list of customer reviews and ratings below to see what others have thought about their experience with Hoy Volkswagen, and you can leave a review of your own to let us know how we’re doing.

123 Testimonials
5 out of 5 stars
5 star
119
4 star
4
3 star
0
2 star
0
1 star
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Drew Hoy and his team made my car buying experience like none I have ever seen. The attention to detail and customer service were incredible. I’ve never experienced anything like it. Luis Abregon was a class act and so helpful with any questions I had.
Taylor Moreno
2020-09-23
Excellent service, everything was great
Mario Rodriguez
2020-08-30
Had a great experience with Kevin and got exactly what I wanted at a great price. Highly recommend over other dealerships in town.
Chelsea Lynch
2021-03-21
Go see Robert Alvarez! He knows his stuff and can help you with the best price possible! Purchased 2021 1/2 Altlas Cross Sport 4 Motion SEL R-LINE Premium and we love it!
Robert Chip Castaneda II
2021-09-18
Honestly it’s very rare and I mean very rare to find a salesman like the one I had. The process was the smoothest I’ve ever experienced and was able to negotiate and have my demands met with no trouble at all. I’ve always herd about Hoy and their deals but now I’ve actually experienced it and it feels amazing. The sales consultant Mr. Alvarez is terrific at his job. A very rare salesman. Hoy as a whole was amazing at what they do. You get what you want while they get what they want so win win at the end of the day... More
Brian Saintsing
2020-07-29
Hoy Fox Volkswagen is hands-down the best Volkswagen dealership in El Paso! I had the pleasure of working with salesperson Kevin Barnes who was always kind professional. From the very first time I met Kevin, it was obvious that he valued me as a new customer. Time and time again Kevin went out of his way to ensure that I was fully-informed with the car buying process and was always prompt with communicating any delays or issues with the delivery of my new Atlas. He is the type of salesperson person you dream of having contact with as a customer. I also had a service appointment to address a minor issue which Kevin scheduled and expedited on my behalf. After I took delivery of my new vehicle, Kevin followed up with me on numerous occasions to ensure my happiness and satisfaction and to also answer any questions I might have. I honestly can't say enough about my experience with Hoy Fox Volkswagen as it was five-star all the way. Vehicle prices are inflated all across the nation right now, but not at Hoy Fox as integrity and customer relationships is a priority. They also offer a Military and First Responders Discount, which is awesome too. Don't look anywhere else! Make Hoy Fox Volkswagen your first stop -- take it from me, you won't regret it! Thanks again for going out of your way for me, Kevin! ?... More
Annie Lund
2022-06-07
Today we Picked up our Brand New Atlas! With Alberto Velazquez our sales experience was sweet and to the point. I felt the entire time was hassle and stress free, including the trade-in of our previous car. In the end we got to the number we liked and got our new car! We love it and I will go back to Alberto in the future and highly recommend him.
Richard Pacheco
2021-04-06
Alberto Velasquez helped me get my 2020 JW Jetta! He was very welcoming, patient, and eduated me on all of the features of my new car! He worked hard to give us a good deal.. thank you very much Alberto!
Brittany Desantiago
2020-07-29
This is the first time that I go to a car dealership where I didn’t feel pressured. I really appreciated and enjoyed the fact that we didn’t spend all day going back and forth on pricing. He was quick and upfront with his pricing. Luis Abrego was extremely professional and from the get go asked me what it was that I was looking for. Luis Abrego and this dealer made my car buying experience easy and simple. I highly recommend Luis .
Mariel Garcia
2019-08-04
I highly recommend Hoy Fox VW, we walked in on a Friday evening and selected our gently used vehicle and finished paperwork next day! It was the most pleasant vehicle purchase ever! Thanks to the used car team and our sales rep, Mario for being outstanding! You feel welcome the minute you arrive at their dealership!
Gigi Bonilla
2019-07-16
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Hoy Volkswagen El Paso Dealership

1122 Airway Boulevard, 

Volkswagen Building, El Paso, Texas 79925

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